Refund policy

Your 30-Day Happiness Guarantee

We stand confidently behind the quality of the items we curate for you. However, if your purchase doesn't completely meet your expectations, we have designed a simple, hassle-free return process. You have a full 30 days from the date your order is delivered to request a return.

Your Step-by-Step Return Guide:

  1. Initiate the Process: Simply send an email to Support@evawish.com containing your order number and the reason for your return.

  2. Receive Authorization: Our friendly support team will swiftly reply with a Return Merchandise Authorization (RMA) and provide the exact mailing address for your package.

  3. Ship Your Item Back: Please package the item securely in its original condition. Kindly note: For standard change-of-mind returns, the customer is responsible for the return shipping costs.

  4. Get Your Refund: As soon as we receive and inspect your returned item, your refund will be issued to your original payment method (Credit Card or PayPal). Please allow your bank 5–7 business days to post the funds to your account.

Damaged or Incorrect Items on Arrival: Your flawless experience is our priority. If an item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photographs of the issue. We will immediately step in to arrange a free replacement or a full refund at absolutely zero cost to you.

Our "Zero Fee" Promise: We strongly believe in fair commerce. We charge a $0 restocking fee and $0 processing fees on all eligible returns. You will be refunded the exact amount you paid for the item.